Privacy Policy

AudioTrace respects your privacy and is committed to protecting your personal information.

What we collect

• Account data: name, email, company name (if provided)
• Billing data: handled by our Merchant of Record / payment partners (we may receive limited transaction details)
• Usage data: logs, feature usage, device/browser metadata
• Uploaded content: audio files and related metadata you choose to process

How we use data

• Provide and improve the Service
• Security, fraud prevention, and abuse detection
• Support and communications
• Billing and compliance

Sharing

We share data with vendors (hosting, analytics, email) and payment partners as required to provide the Service and comply with law. We do not sell, rent, or trade your personal information.

Payment

We do not store card details. Payments are securely processed by an authorized third-party payment provider under industry-standard PCI compliance.

Data retention

We retain data as long as needed to operate the Service, comply with legal obligations, and resolve disputes.

Your rights

Depending on your location, you may have rights to access, correct, delete, or export your data. You may request deletion of your account and associated data at any time.

Contact

For privacy requests, contact support@audiotrace.tech.